Dangers of Online Pet Sitting Apps

Sep 19, 2018   Tracey Aston   Hiring a Pet Sitter

In today's society, technology is everywhere we look - from Fitbits to smart phones to Facebook and Instagram to virtual reality and e-commerce, technology as taken hold of many areas of our daily lives.  It's easy to see how technology has improved how we do things in life, but such easy access to millions of people can come with its own set of downfalls.  One such downfall is that anyone can offer services online and without certification or documentation to know if those offering the services are educated enough to do so. Such an occurrence is currently happening in pet services in the form of dog walking apps. Anyone can sign up to walk your beloved family member, from neighbors down the street, kids off from school or people looking to make a little extra cash. It's important for pet owners to take a closer look to ensure they are hiring not just a “pet lover” but a pet lover who is also a true and certified pet-care professional. 


Online apps with big flashy ads, promising ease of use for the busy pet parent can give a false sense of security. Most of the online apps do not do background checks on their pet sitters, they do not provide training, nor do they offer the proper insurance or bonding to protect your home or your pet.  Always be sure to read the fine print! Below you will find a verbatim excerpt from a popular online dog walking app's Terms and Conditions. 


 “16.1 YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, YOUR INTERACTIONS AND DEALINGS WITH ANY SERVICE USERS, IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT “COMPANY” DOES NOT CHECK ANY HOST, SITTER, PET OWNER, OR OTHER USER'S BACKGROUND OR RECORD...  

16.2 WE DO NOT WARRANT THAT (A) OUR SERVICES WILL MEET YOUR REQUIREMENTS; (B) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY INFORMATION THAT YOU MAY OBTAIN THROUGH OUR SERVICES WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN ANY DATA OR SOFTWARE WILL BE CORRECTED.

17.1 WE SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INCIDENTAL, GENERAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES) EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM OR RELATING TO: (A) THE USE OR INABILITY TO USE OUR SERVICES; (B) HARM OR DAMAGE TO YOUR PROPERTY AS A RESULT OF USING OUR SERVICES; (C) DISCLOSURE OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT; (D) ANY HARM TO YOU CAUSED IN WHOLE OR PART BY A THIRD PARTY, INCLUDING BUT NOT LIMITED TO ANOTHER USER OF THE SERVICES; (E) STATEMENTS, CONDUCT OR OMISSIONS OF ANY HOST, SITTER, PET OWNER, USER, OR OTHER THIRD PARTIES ON OUR SERVICES; OR (F) YOUR OR ANYONE ELSE'S CONDUCT OR ACTS IN CONNECTION WITH THE USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION FROM INTERACTIONS WITH OTHER USERS OF OUR SERVICES OR PERSONS INTRODUCED TO YOU BY OUR SERVICES, WHETHER ON-LINE OR OFF-LINE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.“


Unfortunately, a quick Google search will leave you with heartbreaking articles of lost pets, robbed houses, stolen pets and even pets left to die in hot cars!  Your neighborhood pet lover or teenager is not trained in the proper and safe ways to care for your pet, like this example of a pet suffocating while wearing a muzzle! 


In addition to the threat these apps pose on our furry family members, they pose a security threat to you and your family as well!  Recently, a dog walking app was responsible for exposing home address and lock box codes! Letting someone unknown into your home is a huge risk, as this person who came home to find a shirtless man covered in lube in her house found out! 


You and your pet deserve the very best. Make sure you research and find a pet-care professional who is trained, licensed, insured and bonded to care for your pet.  The sheer number of links that follow this article should rightfully strike fear in any pet parent! 


Pet-sitting startup Rover and ex-‘Baywatch' actress named in lawsuit after woman's dog is run over

App Hailed As Uber For Dogs Keeps Losing Pups

Pet Dies After Dog Walkers Error Owners Say

Rover - Uber For Pets, Lost Dog

Tinder Date Swipes A Laptop, Amazon Package And Dog From Girl, 18, After She Invited Him Over To The New Jersey House Where She Was Pet-Sitting

Officials Yorkie's Death Raises Concerns About Dog Sitters

Hermosa Beach Dog Sitter Charged With Burglarizing PVE House

Dog Walker Gets Comfy In Apartment

Dog Owner Accuses Unregistered Pet

Quincy Dog Sitter Accused Of Abusing Dog Stealing From Owners

Dog Dies In Pet Sitters Care

Home Trashed By Dog Sitter

9 Dogs Killed In Fire At Snohomish Pet Sitters Building

Dog Walking App Exposed Home Addresses And Lockbox Codes

Uber For Dogs App Loses Another Pooch

Dog Sitter Caught Repeatedly Throwing Pet Chihuahua Into The Ocean

Teacup Poodle Mauled To Death By Another Dog While In Dog Sitters Care

More Pet Sitter Victims Speak Out Against Woman Accused Of Neglecting Rescue Dog Lucky

Dog Walker Says Wag Gave Out Her Home Address To Irate Client

Man Used Popular Dog Walking App To Lure Teen Demand Sex Additional Victims Sought Westchester DA

Dog-Walking App Wag, Which Is Kind of Like an Uber for Dogs, Reportedly Loses Another Good Boy

Facebook Wag Review

Family Dog Dies At Boarding Facility After Being Left Outside In The Heat

Woman's Senior Dog Fatally Mauled At Pet Sitters Home

Valley Woman Heartbroken After Dog Runs Away From Pet Sitter

Rover Facebook review

Atlanta Dog Death Among Complaints Online Sitter Service Grows

Dog App Rover Accused Of Lying To Customers About Vetting Sitters And Providing Insurance

Rover Dog Sitter Charged With Stealing From Pasco Woman Whose Dog She Was Watching

Houston Woman Has Warning After Pet Sitter Loses Dog

Rover.Com Won't Reveal How Many Dogs Have Died After Dog Owners Use Their App

Dog Killed While In Care Of Sitter Hired Through Rover App

Lawsuit Negligence Leads To Horror Movie Like Pit Bull Attack On Plaintiff's Dog

Rover.Com Review

Cautionary Tale About Dog Walking Apps

East End Couple Warns Pet Owners About Online Service After Puppy Died/

My Dog Was Killed By His Rover Sitter

Pet Sitter Apps Blamed For Pet Deaths

How Well Do You Know Your Dog Sitter Wag Rover Apps Can Present Problems

Dog Left Paralyzed After Apparently Being Thrown Off Hollywood Roof

Couple Sues Online Pet Boarding Agency Over Pets Death

Wag Dog Walker Charged With Animal Cruelty Customers

Concerned About Industry Background Checks

Rover.Com Dog Sitter Lost My Dog

Wag Dog Walker Seattle

Winnie The Wheaton Dies On Walk From Popular Dog App

Family Returns From Holiday To Find Pet Sitter Forgot To Feed The Animals 1 Dead Others Emaciated

Couple Says Their Wag Sitter Stole From Them 

Couple Warning Others About Rover Pet Sitting App After They Say Puppy Died 

Mid-South Family Wants Action From Popular App After Dog Dies In Hired Sitter's Care Within Hours

Pet Owner Blames Death of Her Dog On Rover App 

Are Wag! Walkers Always Trustworthy? Family Says Dog Was Kicked by Walker 

Dog Vanishes While Under Care of Sitter Hired Through Popular App 


South Bay pet sitter caught on doggie cam naked inside client's home

West Rogers Park Couple Asking Dog Walking App to Reimburse Them for Mess Left by Dog Sitter

Don't Trust Wag

NYC Couple's Dog Found Safe After Being Stolen By Wag App Dog Walker, Suspect Arrested  

Dog Vanishes While Under Care of Sitter Hired Through Popular App 

The Truth About Rover.com

Team Investigates Rover App Complaints Los-Angeles

NY council member calls for Wag probe 

WAG! Dog Walker App Sued Over Stolen, Abused Pets, Using Olivia Munn to Calm Owners


 
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